Winning operational resilience through non-magnetic IoT meters and cloud-native management
Located in the industrial heartland of Jiangxi Province, the Yingtan Water Supply Group serves nearly 200,000 households across a 470 km distribution network. In 2022 alone, its three treatment plants and two booster stations delivered 40.25 million m³ of water daily, powered by 150 dedicated staff.
By partnering with Sanchuan Wisdom to deploy Sanchuan Wisdom NB-IoT non-magnetic IoT water meters and implement the Sanchuan Guode Cloud Smart Management System for remote automated meter reading, Yingtan Water Supply Group overcame long-standing challenges—high leakage, labor-intensive reading, and billing inaccuracies—and transformed from a loss-making utility into a profitable, data-driven operation.
120,000+ Households served in Yingtan region
196,000 Smart meters installed
98.5 % Coverage with remote automated meter reading
THE CHALLENGE: TACKLING LEAKAGE AND INEFFICIENT READING
Before adopting IoT-enabled solutions, Yingtan struggled with:
Excessive non-revenue water: Leakage rates once peaked at 20 %, draining revenue and delaying staff compensation.
Manual, spot-reading routine was resource-intensive, error-prone, and reliant on customers being at home.
Outdated billing cycles: Quarterly invoices often relied on estimates, leading to customer complaints and payment delays.
THE SOLUTION: A FULLY AUTOMATED, CLOUD-CONNECTED NETWORK
Working with Sanchuan Wisdom, Yingtan:
Upgraded 196,000 meters to Sanchuan Wisdom smart water meters, ensuring high-precision flow measurement and eliminating magnetic tampering.
Implemented remote automated meter reading over NB-IoT, capturing hourly consumption data without manual intervention.
Deployed the Sanchuan Guode Cloud YUN ZHI LIAN Smart Water Management System, consolidating all meter data into a secure, cloud-native platform for real-time monitoring, leak detection, and automated billing.
THE BENEFITS: FROM loss-making entity TO LEADER
Leakage reduced from 35 % to 12.27 % within two years, recovering millions in lost revenue.
98.5 % meter coverage with fully automated reads, cutting field-staff requirements by 60 %.
Accurate, dynamic billing based on actual consumption—customer disputes dropped by 80 %.
Real-time insights into network performance, enabling proactive maintenance and targeted leak repair.
By embracing non-magnetic IoT metering and cloud intelligence, Yingtan Water Supply Group secured operational stability, enhanced customer trust, and set a new standard for smart water management in China.